Commercial office building lobby at dusk

Facilities Management

Buildings that run quietly, safely and to standard.

Proserve supports commercial landlords, managing agents and occupiers with planned maintenance, compliance and reactive cover across single sites and national portfolios.

24/7

Reactive helpdesk cover

4hr

Priority response target

100%

Statutory compliance tracking

Nationwide

Directly managed engineers

What we do

A single accountable partner for the whole building.

We consolidate maintenance, compliance and site services into one contract, one helpdesk and one reporting pack — removing the administrative load from your property team.

Hard Services

Mechanical, electrical, HVAC and fabric maintenance delivered under planned and reactive contracts.

Soft Services

Commercial cleaning, waste management, washroom provision and front-of-house support.

Compliance

Statutory testing, fire safety, water hygiene and asset registers with full documentation.

Fabric & Projects

Refurbishment, small works and building fabric programmes managed end to end.

Helpdesk 24/7

A single point of contact with SLA-tracked response and transparent reporting.

Energy & Sustainability

Consumption monitoring and efficiency programmes that reduce building running costs.

Proserve engineer inspecting building plant equipment

Our approach

Directly employed teams. Documented standards.

Every contract is led by a named account manager and delivered by vetted, directly managed engineers. Works are logged, evidenced and reported so you always have an audit trail ready for insurers and stakeholders.

  • Planned maintenance schedules built around asset criticality
  • SLA-measured reactive response with live job tracking
  • Monthly performance reporting and compliance dashboards

Reviewing your facilities contract?

Send us your site list and current scope. We'll return a like-for-like proposal with clear service levels and pricing.

Talk to Proserve